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How coldbet Handles Your Personal Information

Your privacy matters to us the same way your account balance does — it's yours, and we keep it secure. This page spells out exactly what data we collect when you use coldbet, why we collect it, and what rights you have over it…

Secure account data storagePayPal, Venmo, Play+ payment privacyYour right to access or delete dataState-law-dependent availabilityDirect contact for data requests
coldbet How coldbet Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Retain Your Information

Encrypted Data Storage

All personal and payment data — including linked PayPal and Venmo details — is stored using industry-standard encryption. Your account credentials are never held in plain text on our servers.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you move through the sportsbook and casino. You can manage cookie preferences through your browser settings at any time.

Data Retention Limits

We keep your account data only as long as required by applicable state regulations or as long as your account remains active. Closed accounts have data removed on a defined schedule.

Third-Party Sharing Rules

We share data only with payment processors like PayPal, Venmo, and Play+, and with identity-verification partners required by state law. We do not share your data with advertisers.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send a data access, correction, or deletion request to our privacy team by email. We respond to all requests and confirm receipt within two business days.
Live Chat Support Use the live chat feature inside your coldbet account for faster responses to privacy questions. Our support team can escalate your case directly to the data team.
Account Settings Path Inside your account, go to Settings then Privacy to review what data is stored, update communication preferences, or submit a formal data removal request.

Common Questions About Your Privacy at coldbet

If you have a question about your personal data that isn't answered below, reach out through live chat or the privacy email listed above. We aim to respond to all formal data requests within the timeframe required by applicable state law.

We store your name, email, date of birth, device identifiers, bet history, and payment details for linked methods like PayPal, Venmo, or Play+. All of it is encrypted and access-controlled.

Yes. Submit a data access request through your account settings under Privacy, or email our privacy team directly. We'll compile and send your data within the window required by your state's law.

Go to Settings, then Privacy inside your account, and submit a deletion request. You can also contact live chat support. We'll confirm the request and process it according to applicable state requirements.

Only with payment processors needed to complete your transactions — PayPal, Venmo, Play+. We also share identity data with state-required verification partners. We do not sell or rent your data to advertisers.

We use cookies for login sessions and analytics. We collect geolocation data to confirm you're in an eligible state, as access depends on local law. You can manage cookie settings through your browser.

Retention periods follow applicable state regulations. After your account closes, data is held only as long as legally required, then removed on a scheduled basis. Contact us for specifics on your account.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.