Reference

Terms That Cover Every Bet You Place

These terms govern your coldbet account — from the moment you register through every wager, withdrawal, and wallet action you take. Access and eligibility depend on your state's laws; read the sections below before you start.

State-dependent accessPayPal, Venmo, Play+ coveredAccount wallet rules includedNFL, NBA, MLB betting scopeApplies at account opening
coldbet Terms That Cover Every Bet You Place
TERMS CONTACT

Reach Us About These Terms

If a specific clause is unclear or you need to dispute how a rule was applied to your account, our support team handles terms-related questions through three channels. Have your account number ready — it speeds up every review.

Team online

Live Chat

Start a chat session from your account dashboard. The chat window connects you directly to a terms-review agent without a phone queue.

Email Support

Send your question to our support address listed in your account settings. Include your registered email and the clause number you're asking about.

Account Help Center

The Help Center inside your account covers frequently disputed clauses, wallet-rule explanations, and the steps to request a formal terms clarification.

HOW WE HANDLE IT

Account Security and Data Under These Terms

These terms sit alongside our privacy policy to define how your data, wallet history, and betting records are stored and used. Here is what that looks like in practice across four areas we take seriously.

Data Retention We keep transaction records — including every PayPal and Venmo payout — for the period required by applicable state law. You can request a copy via account settings.
Account Security Two-factor authentication is available on every account. If we detect a login from an unrecognized device, a verification prompt goes to your registered phone number immediately.
Cookie and Tracking Use We use session cookies to keep your wallet state and open bet slip intact across pages. You can manage cookie preferences in your browser without losing your account session.
Requesting Changes To update registered details — name, linked PayPal address, or Play+ card — submit a request through live chat with a valid government-issued ID attached for verification.

Answers to Common Terms Questions

Real questions about how these terms apply to your account, your wallet, and your betting activity — answered straight.

These terms apply to anyone who opens a coldbet account. Access depends on state law; you must be in an eligible state and of legal age at the time of each login and transaction.

We can update these terms at any time. The revised version is posted here and takes effect immediately. Continuing to use your account after an update counts as acceptance.

Your withdrawal is held until verification is complete. Submit a government-issued ID through live chat or the Help Center; once cleared, the payout moves to your PayPal, Venmo, or Play+ account.

Yes. Wager outcomes — including same-game parlays and player props on NFL, NBA, and MLB markets — are final once officially settled. Disputed results go to our terms-review team via live chat.

Log in, go to account settings, and select the data-request option. We compile your wallet history, including Play+ and Venmo transactions, and deliver it to your registered email.

Providing false identity details, accessing the platform from an ineligible state, or violating wagering-integrity rules are each grounds for suspension or permanent closure under these terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.